Help & Support

If this is your first time using Wing, you'll need to complete a quick one-time setup to install your eSIM profile. The process takes just a few minutes and we guide you through every step. After that initial setup, future data plans are added seamlessly — no extra configuration required.

Wing uses smart location detection to recognize when you've arrived at your destination. Once detected, your data plan activates automatically so you're online the moment you land — no manual switching needed.

Not at all! Wing provides data-only plans, which means your primary phone number stays fully active for calls and texts. Think of Wing as an additional data line running alongside your existing service. You can also use apps like WhatsApp, FaceTime, and Telegram to make calls over your Wing data connection.

A travel eSIM is an embedded digital SIM that allows you to connect to local mobile networks abroad without needing a physical SIM card. Instead of swapping cards or hunting for a local provider at the airport, you simply download a data plan to your phone before or during your trip. Most smartphones released after 2018 support eSIM technology.

Absolutely. Wing is built by a team with deep expertise in mobile technology and cybersecurity. We partner directly with tier-1 carriers worldwide to ensure reliable, high-quality connections. Our platform is designed with privacy and security at its core, and our support team is available around the clock to help with any questions.

Getting started is simple: browse plans for your destination on our website, make a purchase, and follow the instructions to install your eSIM — it takes about two minutes. Your plan activates automatically when you arrive, and you're ready to explore.

Wing offers competitive pricing that balances quality with value. While you might find rock-bottom prices elsewhere, those often come with unreliable service or hidden limitations. With Wing, you get transparent pricing, premium network access, responsive customer support, and bonus features like data usage alerts — making it a smart investment for stress-free travel.

Yes! Wing provides excellent coverage throughout the United States, as well as across Europe, Asia, and beyond. Whether you're visiting domestically or heading overseas, we've got you covered.